Shipping policy

Shipping Policy

Last updated: [DD/MM/YYYY]

Thank you for shopping with [Your Brand Name]. We ensure safe and timely delivery of our 925 Sterling Silver jewellery.

Shipping Locations

We currently ship across India.

Order Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on Sundays or public holidays.

Delivery Time

After dispatch, delivery usually takes:

  • Metro cities: 3–5 business days

  • Non-metro and remote areas: 5–7 business days

Delivery timelines may vary depending on location and courier service.

Shipping Charges

  • Free shipping on prepaid orders above ₹[Amount]

  • Standard shipping charges apply for orders below ₹[Amount] and will be shown at checkout

Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS.

Address Accuracy

Please ensure that the shipping address and contact details provided at checkout are accurate. We are not responsible for delays or non-delivery due to incorrect information.

Damaged or Lost Shipments

If your order is received damaged or is lost in transit, please contact us within 48 hours of delivery at [Support Email] with order details and images.

Delays

Delivery may be delayed due to unforeseen circumstances such as courier delays, weather conditions, or high order volumes.

Contact Us

For any shipping-related queries, contact us at:
Email: [Support Email]
Support Hours: Mon–Sat | 10:00 AM – 7:00 PM